
31
Issue Probable Cause Resolution
• Loose or broken connection to the
PCB Assembly
• Secure the cable connector to the PCB
assembly or replace the control PCB
cover
The “CLOSE DELAY”
switch is not working
properly.
• Defective “CLOSE DELAY” switch • Replace the control PCB cover
• Loose or broken wires to the limit
switches or the PCB assembly
• Secure or replace the cable assembly
• Defective “Open” limit switch • Replace the appropriate switch
Motor continues to run
after the door is fully
opened.
• Defective controller unit • Replace the controller unit
• Spilled soft drink syrup residue is
under the door and on the weather
stripping of guide block
• Clean the weather stripping, counter
and door guides on the bottom of the
door with soda water
• Door are dragging on the counter
top
• Adjust the door height and alignment.
(Refer to the adjustments section of
this manual)
• Defective motor assembly
Ø To test for a defective motor,
open and close the door with
the power “OFF”. If the motor
is faulty, the red/green
“MOTOR RUN” lamp will not
illuminate
• Replace the defective motor assembly
• Defective CONTROLLER unit • Replace the CONTROLLER unit
The door does not fully
close and goes into
AUTOREVERSE to the
fully open position.
Door may be sluggish in
operations.
The “CURRENT
DETECT” lamp will be
illuminated before the
“CLOSE DETECT”
lamp goes out.
(BEFORE REPLACING
THE MOTOR CALL
READY ACCESS FOR
FURTHER
INSTRUCTIONS)
• Loose Cable and Chain • Tighten the cable pulley
• Loose or broken connection to the
PCB assembly
• Secure or replace the cable assembly
• Defective CONTROLLER unit • Replace the CONTROLLER unit
The “BEAM TEST”
switch is not working
properly.
The “BEAM BREAK”
lamp is not illuminated
and the door do not
open.
• Defective PCB assembly • Replace the PCB assembly
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